KUGOO Reviews

Shopping on Kugoo.eu is completely safe, fast, and convenient. The accepted payment methods include PayPal and Credit Card (MasterCard, VISA, American Express Discover, JCB and Diners Club are all accepted). More payment options will be available soon, such as bank transfers, local payment methods, etc.

Kugoo.eu is a professional electric scooter manufacturer. They offer a range of electric scooters designed for adults, with options from efficient commuter e-scooters to robust off-road models. One of their products, the KuKirin G3 Electric Scooter, was on sale for €719.00, down from the regular price of €1,329.00, saving the customer €500.00. Another product, the KUGOO G2 PRO Electric Scooter, was priced at €849 but is currently sold out. Please note that prices may vary and it's always best to check the official website for the most accurate and up-to-date information.

At "Kugoo.eu", products can be returned within 14 days upon receiving. To start the return process, a return form should be filled out and sent to support@kugoo.eu, preferably with a photo or video of where the product was damaged. After approval by KUGOO, Customer Support will share the corresponding return address. Products can be returned as long as they are in their original packaging and accompanied by all accessories and manuals. The customer is responsible for good packaging. Please return the product and provide the tracking number and query link to KUGOO within 7 days. Otherwise, the request will be processed as expired. The full price of the order will be released to your account within 14 workdays after the receipt of your refund request form. Orders from the kugoo.eu can be returned within 14 days upon receiving, if the product has a manufacturing defect or damaged during transport, KUGOO will be responsible for the return shipping fee. Within 14 workdays after receiving the return package, the original purchase price will be refunded to your account.

As for the shipping policy, the official store and distributors all work with DHL, DPD, UPS, and GLS shipping companies for deliveries. Shipping information is sent to customers by emails as soon as the shipping is started, including the shipping date, the tracking number, and the tracking site. Shipping is from local EU warehouses to all EU countries, except for Cyprus, Malta, and some remote islands. The estimated shipping time is 3-5 business days for orders from EU Warehouses and 15-25 business days for orders from CN Warehouses. Please note that the shipping time may be influenced by distance, holidays, customs policies, political activities, etc. Free shipping is offered for orders over €39.99. For orders not exceeding €39.99 and weighing less than 3kg, standard shipping costs apply. For orders not exceeding €39.99 and weighing over 3kg, heavy goods shipping costs apply.

"Kugoo.eu" is a professional electric scooter manufacturer. Their mission is to revolutionize urban transportation, offering a secure and cost-effective journey with various options. They offer a range of products including lightweight e-scooters, off-road e-scooters, seated e-scooters, folding e-bikes, and mountain e-bikes.

They also provide services such as free shipping with delivery to your doorstep in 3-5 working days, a 1-year warranty, and a 14-day money-back guarantee. They ensure a secure transaction environment for all purchases.

One of their popular product lines is the G Series E-scooters, which are known for their powerful motor, rugged design, durable structure, comfortable ergonomic handles, wide footboard, skid-proof tires, large capacity battery, and intuitive control system. The G Series includes models like the KuKirin G4 Electric Scooter, KuKirin G3 Pro Electric Scooter, KuKirin G2 Max Electric Scooter, and KuKirin G2 Pro Electric Scooter. These scooters are designed for different needs with varying motor power, battery capacity, max speed, range, tire size, and max load.

For instance, the KuKirin G4 Electric Scooter has a 2000W motor, 60V/20Ah battery, 70kph max speed, 75km range, 11-inch tires, and 120kg max load. The KuKirin G2 Pro Electric Scooter has a 600W motor, 48V/15Ah battery, 45kph max speed, 55km range, 9-inch tires, and 120kg max load.

These products and services make "Kugoo.eu" a prominent choice for adults looking for electric scooters. They are dedicated to reinventing urban transport with available types for both kids and adults.

Kugoo.eu is the official website of KUGOO, a professional electric scooter manufacturer. KUGOO was founded in 2015 by a team of experts in the field of E-scooters. The company's mission is to revolutionize urban transportation by offering secure and cost-effective journeys with various options, from efficient commuter e-scooters to robust off-road models. KUGOO's product line comprises teenager-friendly e-scooters as well as models that fulfill the urges of hardcore e-scooter riders. The company is now one of the leading e-scooter manufacturers in the world with a wide distributing channel across Europe including countries like Spain, Germany, Poland, Italy and more. KUGOO offers free shipping, a 1-year warranty, 14 days returns, and ensures a secure transaction environment for all purchases.

Reviews for Kugoo.eu products are mixed. Some customers have praised the customer service and the quality of the products. For instance, one customer mentioned receiving new parts for free whenever something broke, and another expressed satisfaction with their scooter and the customer support they received. However, there are also negative reviews. Some customers have reported issues with their products and a lack of response from customer service. One customer mentioned receiving a wrong part and not getting a response from customer service, while another reported their scooter not working after a short period of use and not receiving any assistance from Kugoo's support service. Therefore, potential buyers should consider these reviews carefully before making a purchase.

To get in touch with the customer support on Kugoo.eu, two email addresses are available. For business inquiries, the email is sales@kugoo.eu. For after-sales support, the email is support@kugoo.eu. Additionally, there is a contact form on the website where one can fill out their name, email, and message to get in touch. The team promises to respond with lightning speed. Please note that this information is subject to change, so it's always a good idea to check the official website for the most current contact information.